Angel Cerdá – Auren Chair

Open the package carefully and avoid using sharp tools that could damage the upholstery or the contents inside.

Make sure all parts and hardware are included before disposing of anything. We recommend keeping the original packaging, tools, and protective materials for a few days in case you decide to return the item or need them later on.

Assembly is minimal and all required hardware is included in the box.

For the best experience, please follow the step-by-step assembly instructions linked here.

Tighten screws gently by hand first, then secure evenly. If you have any questions during setup, our support team is ready to assist.

• Harsh chemicals such as bleach, acetone, or solvents.
• Outdoor exposure or moisture.
  
• Sharp objects that may damage the fabric or surface.

This product is manufactured by Angel Cerdá and includes a 3-year manufacturer warranty, covering verified defects in materials or workmanship under normal domestic indoor use.

What’s covered

The warranty applies to manufacturing or structural faults present at the time of delivery, including:

• Defects in the frame or construction
• Material or workmanship issues not caused by external damage
• Structural problems resulting from production faults

What’s not covered

The warranty does not cover:

• Normal wear and aging over time
• Damage caused by improper use, accidents, or impact
• Scratches, stains, or fabric damage from sharp objects or pets
• Exposure to outdoor conditions, moisture, or direct heat sources
• Damage caused by abrasive cleaning products or incorrect care

Warranty period

The warranty is valid for 3 years from the date of delivery.

How to make a claim

If you believe your item has a warranty-covered issue, please contact us with:

• Your order number
• A description of the issue
• Clear photos of the affected area and the full product

We will review the claim together with the manufacturer and provide the appropriate solution, which may include:

• Replacement parts
• Repair guidance
• Product exchange (when applicable)

This product includes a 3-year manufacturer warranty provided by Angel Cerdá.

The warranty covers verified defects in materials or workmanship under normal domestic indoor use and proper care.

The warranty does not apply to:

• Normal wear and tear over time
• Damage caused by improper use, accidents, or impact
• Exposure to outdoor conditions, moisture, or direct heat sources
• Scratches, stains, or damage caused by sharp objects or pets
• Cleaning with abrasive chemicals such as bleach, acetone, or solvents

To submit a warranty claim, please contact us with your order number and clear photos of the issue. Claims will be reviewed together with the manufacturer.

Need assistance?

For the fastest support, please share your order number and attach clear photos of the issue.

Our concierge team will respond as quickly as possible and guide you through the next steps Contact us.

Product type: Upholstered dining chair with armrests

Model: Angel Cerdá 4057
Quality control: Each piece is checked by the manufacturer before dispatch.
Intended use: Domestic indoor use only.

Key notes:

• Maximum supported weight: 120 kg
  
• Upholstery composition: 100% polyester
  
• Upholstery padding: Polyurethane foam (25 kg/m³ density)
  
• Leg material: Black stainless steel

Every order is carefully packaged and inspected before shipment.

However, due to the nature of large-item transport, damage can occasionally occur during delivery.

For your peace of mind, we ask that you inspect the item as soon as possible after arrival.

If your order arrives damaged, please contact us within 48 hours and include clear photos of:

• The damaged area on the product
• The outer packaging and protective materials
• The delivery label on the box

Reporting damage within this timeframe allows us to file a claim immediately and arrange the fastest possible solution.

Depending on the situation, we will assist with:

• Replacement parts
• Product exchange
• Other appropriate resolution

Claims submitted after 48 hours may not be accepted by the transport provider.

We want you to feel completely confident when ordering from Vylone.

If you change your mind, you have 14 days from the day you receive your order to request a return, in accordance with our return policy.

To ensure a smooth return process, please note:

• The item must be returned in unused condition
• All original parts and accessories must be included
• The product must be repacked securely in its original protective packaging
• We strongly recommend keeping all packaging and documentation for the first days after delivery

Furniture returns require careful handling, and proper repacking is essential to protect the item during transport.

Return shipping costs may apply depending on the reason for the return.