Our Story - Vylone

Who We Are

At Vylone, we are more than a furniture company. We are a brand built on the belief that furniture should feel personal, trustworthy, and lasting. Our mission is to deliver made-to-order furniture that brings comfort, individuality, and peace of mind to every customer who chooses us.

We are a young brand with big ambitions: to show that ordering furniture online can be safe, transparent, and rewarding. Every decision we make—from how we design our process to how we communicate with customers—is shaped by a single priority: trust.

What We Do

Vylone creates customized, made-to-order furniture that is produced only after a customer places an order. Unlike companies that mass-produce items and store them in warehouses, we believe every piece should be made fresh, exclusively for its owner.

  • Our focus today: We currently specialize in armchairs and coffee tables—two timeless categories that allow us to perfect every detail, from comfort to aesthetics.

  • Curated designs as starting points: Customers can choose from our carefully designed base models. These serve as foundations, which can then be personalized with different fabrics, colors, dimensions, or cushion options.

  • Tailored to each customer: Whether you select a variation we’ve created or request specific adjustments, the result is the same—a piece built just for you.

Our promise is simple: no stock, no compromises, no mass production. Every Vylone piece begins with an order and ends with your approval.

How We Operate

Transparency is the foundation of how Vylone works. We want our customers to always know what to expect, at every stage. Here’s how the process works:

  1. Order Placement
    You choose a design from our collection and place your order. This is the starting point of the journey.

  2. Customization & Confirmation
    If you want to adjust fabrics, colors, firmness, or dimensions, you contact us after ordering. We confirm all customizations in writing so you know exactly what will be made.

  3. Production (15–30 Business Days)
    Once details are confirmed, production begins. Skilled artisans build your furniture from the ground up—frame, upholstery, finishing. Nothing is rushed, and nothing is taken for granted.

  4. Photo Approval
    Before we ship, you receive photos of your exact furniture. This ensures that what arrives at your home matches your expectations.

  5. Express Shipping (3–7 Business Days)
    After approval, your furniture is shipped via express delivery to one of our current service markets: United States, France, Germany, United Kingdom, and the Netherlands.

  6. Final Delivery & Support
    Your order is insured and trackable. Our team remains available before, during, and after delivery to answer any questions.

By structuring our process this way, we reduce risks, remove uncertainty, and build trust through clarity.

What We Stand For

At Vylone, we built our brand on four pillars:

  • Trust & Transparency
    We know ordering furniture online requires confidence. That’s why we provide complete clarity: no hidden fees, no vague timelines, and no unanswered questions.

  • Craftsmanship & Quality
    Every product is carefully built with attention to durability and detail. Our artisans and partners treat each piece like it matters—because it does.

  • Personalization & Individuality
    Homes are personal, and so is our furniture. Whether you choose a curated design or customize every detail, your piece reflects you.

  • Sustainability & Responsibility
    By producing only what is ordered, we avoid overproduction and unnecessary waste. Our focus on durable materials means fewer replacements and longer lifespans.

Building Trust Through Operations

To give our customers peace of mind, we’ve designed safeguards at every stage:

  • Free Express Shipping – Always included in the final price.

  • Customs & VAT Covered – No surprise charges when your order arrives.

  • Insurance on Every Order – Protecting against damage or loss.

  • Photo Approval Before Shipping – You see your exact piece before it leaves.

  • Customer Care Available – Real support, not automated responses.

We don’t expect customers to “just trust us.” Instead, we create systems that earn trust.

Our Goals

We are at the beginning of our journey, but our goals are clear and ambitious:

  1. To become a trusted name in the premium, made-to-order furniture industry.

  2. To grow responsibly, expanding product categories step by step while maintaining the same care and transparency.

  3. To build long-term relationships with customers who return not just for furniture, but for the confidence and service that comes with Vylone.

  4. To contribute to a more sustainable industry by producing responsibly and prioritizing longevity.

Our growth will always be measured not only in sales but in customer satisfaction and trust.

Materials & Craftsmanship

Furniture is more than shapes—it’s about touch, durability, and feel. That’s why we are selective with materials:

  • Frames are built for strength and stability.

  • Fabrics are chosen for comfort, elegance, and resistance to wear.

  • Cushions can be adapted for softness or firmness, depending on preference.

  • Finishes are applied carefully to ensure a polished, lasting look.

We don’t believe in cutting corners. Every stage, from stitching to inspection, is executed with care.

Why Customers Can Feel Safe With Vylone

  • You know exactly what to expect with clear timelines.

  • You see your actual product before shipping.

  • You don’t face hidden fees or surprise import duties.

  • You’re protected by full insurance on every order.

  • You have direct communication with our team whenever needed.

Choosing furniture online should not be stressful. With Vylone, it becomes safe, transparent, and rewarding.

Looking Ahead

Vylone is just beginning, but our vision is long-term. We aim to:

  • Introduce new designs carefully, ensuring each meets our standards.

  • Strengthen our sustainability commitments with certified materials.

  • Expand services while maintaining personalized care.

  • Continue earning trust through every order, one customer at a time.

Our journey is only starting, but our direction is clear. We believe that the future of furniture is personal, transparent, and trustworthy—and we are here to lead that future.

This is Vylone.
A brand built on trust, designed for individuality, and committed to delivering furniture that feels personal, secure, and lasting.